Common Ground Consulting
| Software Package Implementation |
| Salesforce.com Consulting |
| Common Ground Consulting |
| Intacct Consulting |
| Process Design & Education |
ACF Solutions is an authorized Convio Common Ground partner. Our deep non-profit industry skills and salesforce.com implementation experience, allow us to get you up and running quickly with a CRM solution that’s tailored for your organization.
About Common Ground
The Convio Common Ground CRM system was designed to help nonprofit professionals build stronger relationships with your supporters — all of your supporters, not just donors. It reaches further than traditional donor databases, making it possible for you to pull together and manage constituent information from multiple tools, across all of your organization’s departments.
Common Ground is built on one of the leading CRM systems in the world — the open technology platform Force.com from salesforce.com. This allows you to leverage the services and functionality of a comprehensive, proven and continually improving CRM foundation, along with the customizable, flexible Common Ground system that’s tailor-made for nonprofits.
Because Common Ground is built on the on-demand Software as a Service (SaaS) model, you can access it from anywhere, anytime, via the Internet. There’s no software to install or maintain, and no expensive hardware to purchase. It’s easy-to-use and affordable, yet gives you powerful tools to help you manage and track donors, members, and other supporters.
The bottom line: You can now manage all of your data in one place and get a complete view of your constituents and their activities with your organization — without the limitations and hassles of your traditional donor database or multiple spreadsheets. Click here to learn more about Common Ground.
What ACF Solutions Can Do for Your Common Ground Implementation
- Configuration and customization. ACF Solutions will tailor Common Ground to meet your organization’s specific CRM needs. We can configure Common Ground to match your unique processes to better manage your donations, constituent relationships and interactions, as well as deliver the critical reporting and dashboards to better manage your nonprofit business. We can add new fields, change page layouts, restrict views and data access, define custom workflows, and even build additional complimentary functionality that uses your Common Ground database.
- System integration. ACF Solutions will design and implement the overall solution architecture, integrating with other systems such as HR, finance, online membership, and event registration where necessary, to provide a customized solution to meet your mission.
- Data migration. ACF Solutions will fully analyze and map the data from your legacy systems, and accurately convert that data into Common Ground including data clean-up, reformatting and removing duplicates.
- User training and adoption. ACF Solutions will provide user training, customized to your configuration and business processes, including “train-the-trainer” offerings for larger implementations.
Why ACF Solutions for Your Common Ground Implementation?
Our clients tell us they like what we focus on:
- Delivering measurable results. Our consultants deliver the technical skills you need, but they are at heart business analysts who will focus more on how to further your mission than on buzzwords.
- Managing key systems implementation risks, namely data conversion, system interfaces, and organization wide reporting. These areas are the most likely to derail schedule, cost, or benefit expectations if not aggressively managed from day one.
- Bringing you deep non-profit experience, along with a healthy understanding of for-profit sector best practices. We have strong skills and experience helping all kinds of non-profits – from traditional charities, to political organizations, to associations, to top colleges and universities.
- We do “the cool stuff” and “the hard stuff” in salesforce.com. We have experience in the most complex salesforce.com skills including Visualforce, Apex code, portals, PDF document generation, mash-ups with Google APIs, and more. With our help, our clients see no limits to how they can leverage and extend their Common Ground implementation.
Contact Us to discuss how ACF Solutions can help your organization optimize your Common Ground implementation to meet your mission.